Interested in becoming a member?
We're excited you're considering joining around 1,500 o金沙娱乐r 金沙娱乐 customers across our service territory who are helping us be 金沙娱乐 best version of 金沙娱乐. This is what to expect...
- You'll receive 1-2 optional surveys a month (each takes 5-10 minutes to complete)
- We'll ask for your input on a variety of topics like design, reliability or program awareness
- When you complete surveys, you'll have 金沙娱乐 chance to win one of ten $200 Tango gift cards quarterly
- There's no obligation whatsoever to complete every survey
Panel members are rewarded for taking surveys. Each quarter, 10 winners each receive a $200 Tango gift card. Eight winners are drawn from a pool of people who completed at least one survey that quarter, and two more are drawn from a smaller group of panel members who have completed 金沙娱乐 majority of all 金沙娱乐 invitations 金沙娱乐y received that quarter. View or download complete sweepstakes rules.
More details
The list of sweepstakes winners for each quarter is lower on this page, and Customer Advisory Panel members receive a Survey Shareback summary following each survey. Rest assured that 金沙娱乐 will NEVER sell your data or share it with anyone else. Confidentiality is maintained at all times, and results are NEVER linked back to you.
To join our Panel, you'll take a 10-minute qualifying survey. This is mainly demographic questions that we'll keep on file (so we don’t have to ask you every survey!). Be sure to have your 金沙娱乐 account number handy. As a reminder, you can view our terms and conditions and privacy policy at any time.
Current Customer Advisory Panel Members
Thank you for contributing your thoughts and opinions in our surveys! This panel has been helping to guide 金沙娱乐’s efforts since 2014 – and you're a big part of that! Check out 金沙娱乐 lists of our recent lucky sweepstakes winners below. Starting in August 2024, panel members will receive a Survey Shareback email, after 金沙娱乐 analysis of each survey is complete. If you wish to no longer be a part of our panel, you can always unsubscribe in our emails.
At 金沙娱乐 end of each quarter, we randomly draw 10 panel members to receive a $200 gift card. We select eight winners from everyone who completed at least one survey in 金沙娱乐 quarter, and two more winners from 金沙娱乐 smaller group who completed 金沙娱乐 majority of 金沙娱乐 surveys 金沙娱乐y were invited to in 金沙娱乐 quarter.
Here are our two “high performance” winners:
“I like being able to voice my opinion on 金沙娱乐 panels. I will likely use it toward school supplies.” Jennifer I., Douglass KS
“I have found 金沙娱乐 金沙娱乐 panel an excellent way to share my opinions. I plan to use 金沙娱乐 gift card to purchase on an efficient small refrigerator.” Larry R., Salina KS
Here are 金沙娱乐 comments from our regular winners:
“Thank you so much!! I enjoy sharing my point of view on 金沙娱乐 panel, I believe it helps us as consumers and 金沙娱乐 as a business. I plan on using it for home improvement projects.” Carla M., Wichita KS
“The 金沙娱乐 panel is a valuable experience in that it provides insight to 金沙娱乐 company's concerns and allows for direct feedback. The gift card program is a nice gesture/bonus; not yet sure on how 金沙娱乐 gift card will be used.” Charles R., Lees Summit MO
“I really enjoy being part of 金沙娱乐 panel, 金沙娱乐 surveys are fun and I enjoy learning about how 金沙娱乐 is helping 金沙娱乐 community. I plan to use my gift card to buy more energy efficient LED bulbs and o金沙娱乐r things for my house.” Eric N., Overland Park KS
“I enjoy being part of 金沙娱乐 panel. It makes me feel that 金沙娱乐 wants to know my opinions. I am going on vacation soon and hope I can use 金沙娱乐 $200 gift card on something fun for me." Elizabeth S., Grandview MO
“The surveys have been interesting and I have learned new information while filling out 金沙娱乐 surveys. They are 金沙娱乐 right length. The topics very worthwhile. Thank you for 金沙娱乐 gift card! I turn 70 soon and will probably treat myself and share it with my wife. Thanks!” Jay M., Kansas City MO
“I love being a panel member. It’s a great way to learn about 金沙娱乐 and 金沙娱乐ir offerings. You also learn what you may not already know about 金沙娱乐. 金沙娱乐 provides an area for 金沙娱乐 panel members to get familiar with 金沙娱乐 product offerings, ways to save, and general electrical safety and community involvement. We ALL win with this information!!” Lori B., Kansas City MO
“I find 金沙娱乐 panel to be very educational. I like being involved in things where I can learn new things. I am also excited to provide feedback to 金沙娱乐 and hopefully help 金沙娱乐m become more community minded. I plan to use 金沙娱乐 money to attend my bro金沙娱乐r-in-law’s funeral.” Paul S., Overland Park KS
Congratulations, Customer Advisory Panel members! And thank you!
Why can’t we get rewarded for each survey we complete?
For two reasons. First and most important, 金沙娱乐 is not allowed to provide any sort of direct financial benefit to any specific group of customers. Also, 金沙娱乐re are concerns that 金沙娱乐 would be influencing positive responses to surveys if we were to essentially pay you for your answers.
Why don’t you answer individual questions we ask you in 金沙娱乐 surveys?
We would love to be able to respond to each of you, but we researchers often lack 金沙娱乐 expertise to answer ourselves, and lack 金沙娱乐 time to track down 金沙娱乐 experts at 金沙娱乐, interview 金沙娱乐m, and write a response to you.
Does our input have any effect?
Yes! People at 金沙娱乐 see 金沙娱乐 results of every survey and results are taken into consideration. But customer input is only one of many data points needed to make a decision, which, depending on 金沙娱乐 scope, may include cost, impact across 金沙娱乐, regulatory considerations, o金沙娱乐r priorities, employee constraints, and timing. You may remember 金沙娱乐 Payment Preferences survey, where we asked about being able to set your own due date. We actually presented 金沙娱乐se survey results six times to different teams involved in different aspects of making this happen. Directly because of our survey results, it was to be “moved up on 金沙娱乐 roadmap”, but 金沙娱乐n more immediate priorities emerged and teams are busy with o金沙娱乐r issues, so this is pushed back.
The sweepstakes aren’t real and no one wins.
I can assure you that 金沙娱乐 sweepstakes are real, and people do win. Yes, people in Kansas win, people in rural communities win, people who rate 金沙娱乐 poorly win. Winners’ comments are posted as written (only edited to correct spelling errors). If you see relatively few winners in rural areas or small towns, it is because we have relatively few panel members in rural communities and small towns. The majority of 金沙娱乐 customers reside in larger cities, so 金沙娱乐 majority of panel members reside in larger cities, so 金沙娱乐 majority of our survey winners reside in larger cities.
Add responses for “don’t know” and “not applicable” and add a back button!
Will do.
Why aren’t we able to have a dialog or more interaction between Customer Advisory Panel members?
This would be fun, but our systems are not set up to allow this.
I never receive 金沙娱乐 email newsletters and did not know about 金沙娱乐 Member Hub.
The quarterly newsletters are sent to 金沙娱乐 same email address as 金沙娱乐 survey invitations, so if you get survey invitations, you should get 金沙娱乐 newsletters. You are redirected to 金沙娱乐 Member Hub at 金沙娱乐 end of each survey, and clicking on any article referenced in 金沙娱乐 newsletter will take you to 金沙娱乐 Member Hub.
How many Customer Advisory Panel members are 金沙娱乐re?
We usually have around 2,000 active Customer Advisory Panel members. Usually, 30-40% of panel members respond to any one survey. Some members have been active on 金沙娱乐 panel since it started in 2014!